Payment Policy

All products listed on the CTWS Group website include Value-Added Tax (VAT).
 
1. Payment Methods:
  • Payment Upon Delivery: Check, bank transfer, or Zelle.
  • Payment After Delivery: Available for agents who have been granted credit.
 
2. Refund Policy:
CTWS Group does not offer refunds for orders that have been successfully delivered and signed for by the recipient.
 
3. Issuance of VAT Invoices:
Agents/markets must provide the necessary information for VAT invoice issuance before order completion and payment.
 
If you wish to request an invoice, please contact us via: