How It Works - From Sign up to Shipment
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Frequently
Asked Questions
Everything you need to know about opening a wholesale account, ordering, and receiving fresh inventory from C&T Produce.
How do I register an account?
Complete our wholesale sign-up form with your business credentials. Our team verifies each application within two business days and will email your activation link once approved.
How long does it take to process an order?
Most in-stock orders are packed within 24 hours. Bulk or special-order items may require additional lead time; your sales rep will confirm timelines before checkout.
How do I place an order?
Log in to the wholesaler portal, browse the catalog, add items to your cart, and submit your order for review. You can also upload purchase lists or reorder from past invoices.
What are shipping and receiving options?
We offer temperature-controlled freight nationwide. Choose standard delivery or schedule a dock pickup. Tracking updates and delivery appointments are coordinated with your team.
What payment methods do you accept?
We support ACH, wire transfer, and approved credit terms. Payment instructions appear on each invoice and can be saved to your account for faster checkout.
Is there a minimum order quantity?
Yes, wholesale orders require a $500 merchandise minimum or product-specific case minimums. Your pricing tier and discounts apply once the minimum is met.
What is your return and exchange policy?
Contact us within 48 hours of delivery for any quality issues. Provide photos and lot numbers so we can arrange a replacement shipment or credit.